All items that are purchased from the Outlet Section or that were purchased for 50%+ off MSRP (including orders with a discount code applied), are FINAL SALE. These orders and items are not eligible for a return, exchange or store credit.
If you are unsatisfied with your purchase, you may return, the qualifying unworn item(s), for a refund back to the original form of payment within 30 days after the order has been placed, through our returns portal below.
We offer free returns on all eligible items. Items that are not eligible are those purchased from the Outlet section, purchased for 50% off or more, or are outside of the 30 days from placing the order. We do not offer exchanges for our Canadian site, at this time.
Please note that the following conditions apply:
- Once you have processed your return, through this page, your return will be processed as soon as it is marked as "delivered" at our returns center. We suggest keeping your tracking number so you know when we receive the item(s).
- Original shipping charges are not refunded.
- Items must be in new, unused condition. Clothing items must have tags attached to be returnable.
- Securely pack your merchandise. We are not responsible for items that are damaged or lost while in transit to our fulfillment center.
- Within 14 days of obtaining the return label, drop off the package to the nearest carrier or schedule a pickup.
- Once the package has been processed, we will send you an email notification containing the refund receipt or store credit code.
If you are unsatisfied with your purchase, you may return the qualifying, unused item for a refund or store credit within 30 days after the order has been placed, through our return portal.